Volunteer with Mosaic

We offer classes starting from a Foundation level up to CLB 4 for learners to assist them with reading, writing, listening and speaking to help with their settlement in Canada.  

What is my role?  

Classroom Volunteers are important to our students because they can help to differentiate instruction so stronger and weaker students can learn at a pace that is right for them. Volunteers serve as cultural role models. When volunteers are in the classroom, students will see a real-life example of the value volunteering brings.  

Once in your volunteer role, teachers will guide you in the classroom. The teacher prepares each lesson and will let you know how they want you to help. Here are some examples of the things you may be asked to do:  

• Pass out papers and distribute materials  

• Sit with a group to help them with conversation or other activity  

• Work with two or three students to help them with a writing activity or worksheet  

• Read with students individually  

• Float around the room helping students with their in-class activities as needed  

• Assist with filing assessments in binders,  

• Help create materials (cutting, laminating, photocopying, etc.)  

  

Time Requirements 

This position requires volunteers to come once a week for two and a half hours. The minimum time commitment is for three months, however volunteers who can commit to staying until the end of the school year are preferred. 

Please arrive at least 10 minutes before classes start so that the teacher can give you instructions.  

We ask all our volunteers to sign in using a QR code so we can document the volunteer hours.  

Skills and Qualifications 

• Clear communication skills 

• Must be patient and kind 

• Must have an adequate grasp of the English language (minimum CLB 5) 

• Demonstrated experience working in an educational setting and/or with newcomers an asset, but not required 

• Willingness to learn and receive constructive feedback 

• Must be sensitive to cultural differences and the impact of previous experiences on students 

• Must complete a satisfactory criminal record check and child abuse registry check 

• Must be 18 years or older 

Supervision 

Mosaic Classroom Volunteers are under the direct supervision of the Mosaic teacher they are placed with, but can also expect to interact regularly with, and be held accountable by the Mosaic Volunteer Coordinator.   

Locations:  

Mosaic has four locations: 

Volunteers are very important in our children’s playroom. Mosaic has 7 different childcare rooms at 4 different locations. Child Care volunteers work with children from 6 months to 5 years.

What is my role?

Some examples of what you might be doing are: playing, reading to children, helping with the snack time, helping to set up and clean up, and helping with craft activities.

Expectations for a childcare volunteer:

1. Please dress appropriately to play with children. Dress comfortably so you don’t mind sitting on the floor, wear comfortable shoes like running shoes.

2. Every Mosaic site has a Child Care Lead. The Lead will give you directions and let you know what needs to be done. The childcare team follows a daily routine, and you will be given things to do that fit with the routine.

3. What is not part of the volunteer responsibility: Talking to parents and for your own safety you will never be left alone with children.

4. Confidentiality is very important to us. Any information that you learn about families in our program must not be shared, under any circumstances.

5. We ask our childcare volunteers to sign in using a QR code every time they volunteer so the hours are recorded.

Time Requirements

This position requires volunteers to come at least once a week for two and a half hours. The minimum time commitment is for three months, however volunteers who can commit to staying until the end of the school year are preferred.

Please arrive at least 10 minutes before the program starts so that the Childcare Lead can give you instructions.

Skills and Qualifications

• Clear communication skills
• Must be patient and kind
• Must have an adequate grasp of the English language (at least CLB 4 in listening and speaking).
• Demonstrated experience working in a childcare setting and/or with newcomers an asset, but not required
• Willingness to learn and receive constructive feedback
• Must be sensitive to cultural differences and the impact of previous experiences on children
• Must complete a satisfactory criminal record check and child abuse registry check
• Must be 18 years or older

Supervision

Mosaic Childcare volunteers are under the direct supervision of the Childcare Lead they are placed with, but can also expect to interact regularly with, and be held accountable by the Mosaic Volunteer Coordinator.  

Locations:

Mosaic has four locations:

Thank you for volunteering, get ready to play and have fun!

Family Program Volunteer

Thank you for your interest in volunteering with Mosaic Family Programs.

Your contribution of time, skills, and enthusiasm is greatly valued. We strive to provide a meaningful volunteer experience that benefits both our families and our volunteers while creating a welcoming, inclusive environment for everyone.

Volunteers play an important role in supporting our Family Programs. Whether you are greeting participants, assisting with activities, or helping prepare the space, your support helps create a positive experience for families and children.

Volunteer Responsibilities

As a Family Program Volunteer, you may assist with:

• Welcome families and participants.
• Assisting with participant sign-in, distributing name tags, and helping participants complete registration forms.
• Preparing and serving snacks.
• Helping with room setup before each session and cleanup afterward.
• Supporting program activities as directed by the Program Coordinator or Lead Mentor.
• Actively support program activities and contribute to a positive, welcoming, and inclusive environment for families and children.

Volunteer Expectations

• You must be a registered Mosaic volunteer and provide a satisfactory Criminal Record Check and Child Abuse Registry Check before beginning your volunteer placement.
• Completion of the Positive Discipline in Everyday Parenting (PDEP) Program is mandatory for all Family Program Volunteers before or during their placement.
• Each Family Program has a designated Program Coordinator who will provide guidance, assign tasks, and answer any questions throughout your volunteer experience.

The following responsibilities are not part of the volunteer role:

• Facilitating or leading program sessions.
• Providing counselling, case management, or professional advice to participants.
• Participating in staff debrief meetings following program sessions, unless specifically invited to attend by the program team.
• Confidentiality is essential. Any personal information shared by participants or observed during the program must remain strictly confidential and must not be discussed outside of the program.
• Volunteers are required to sign in using the Mosaic QR code at each volunteer shift to ensure their volunteer hours are accurately recorded.

Time Commitment

Volunteers are expected to commit to at least one Family Program for the duration of a full program season (typically 10 weeks). Family Programs are typically offered once per week.

Each volunteer shift is approximately 3 hours, including:

• 30 minutes before the session for room setup and volunteer briefing.
• Approximately 2 hours during the program session.
• 30 minutes after the session for cleanup.

Skills and Qualifications

Volunteers should:

• Demonstrate clear communication and interpersonal skills.
• Be patient, kind, respectful, and welcoming toward participants and staff.
• Have English language proficiency equivalent to CLB 4 or higher in speaking and listening.
• Be willing to learn, receive guidance, and accept constructive feedback.
• Demonstrate sensitivity to diverse cultures and an understanding of how participants’ previous experiences may influence their parenting journey and interactions with their children.
• Have experience working with children and/or newcomer families (considered an asset but not required).

Supervision

Family Program Volunteers work under the direct supervision of the assigned Program Coordinator and receive ongoing support from the Director of Family Programs. Volunteers are expected to follow Mosaic’s program guidelines, communicate openly with staff, maintain professional boundaries, and contribute positively to a welcoming program environment.

If you are interested in a practicum placement (for example for a TESL certificate), please contact sstetefeld@mosaicnet.ca